---
title: A guide to Agile Service Management based on ITIL 4
description: What's Agile Service Management? A way to lead services from an agile perspective based on ITIL 4 best practices and Atlassian products to go faster.
image: https://www.deiser.com/hubfs/EN/Blog/Post/3%20Tips%20to%20implement%20ITIL%204%20at%20enterprise%20level/Guide-to-ITIL4-agile-service-management-Atlassian-Axelos_DEISER.png
---

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# **A guide Agile Service Management based on ITIL 4**

![Agile Service Management](https://www.deiser.com/hs-fs/hubfs/EN/Landings/A%20Guide%20to%20Agile%20Service%20Management%20based%20on%20ITIL%204/The-future-of-ITSM-is-Agile_EN.png?width=600&name=The-future-of-ITSM-is-Agile_EN.png "Agile Service Management")

[DOWNLOAD EBOOK](https://www.deiser.com/en/landing/agile-service-management-based-itil4#FORMULARIO)

### **New ways of working with ITIL 4 and Atlassian**

Information Technology (IT) teams are used to operate based on bureaucratic and complicated requirements. However, ITIL 4 offers a practical orientation integrating Agile, Lean, and DevOps concepts.

The latest version of this library (ITIL) offers a collaborative, iterative, and customer-centric approach to adapt quickly and deliver a seamless service experience. In short, ITSM is becoming more agile.

### Manage services from an Agile point of view

Take an integrated approach to service management in IT projects based on ITIL 4 and Atlassian to bring software tools efficiency. Learn how to:

- Manage projects from an agile standpoint to accelerate deliveries.
- Manage customer-centric requests and services.
- Manage incidents in an adaptive format.
- Control changes based on automation and collaboration.
- Apply continuous delivery.

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