ATLASSIAN SERVICES

Each service in our offer will help you solve specific requirements using tools like Jira, Jira Service Management, Confluence, Opsgenie, Trello, or others. Find the option best suits your corporate needs.

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CONSULTING SERVICES

Get tech expert consulting based on agile, scalable methodologies for enterprises focused on IT service management, DevOps practices, and any other solution you need to enhance or implement for your business.

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PROJECT TRACKING FOR JIRA

The ultimate solution for project tracking in Jira. Ensure a better control of your projects and make data-driven decisions that matter to you and your team.

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EXPORT JIRA ISSUES

A solution to export issues from Jira to Excel, PDF, and CSV without losing essential data like comments, transitions, and attachments for each issue.

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ABOUT US

We help companies grow with Atlassian in a sustainable way.

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HISTORY

More than 20 years finding the best software solutions for all teams.

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JOIN DEISER

We are building a great team of professionals. Do you want to join us?

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PARTNERS

Join our Partners program and make your business grow.

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EVENTS

Learn, network, and engage with industry leaders and Atlassian ecosystem components.

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PODCAST

"Un paseo por las nubes de Atlassian": All the things surrounding Atlassian Cloud in Spanish.

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RESOURCES

Enrich your knowledge about Atlassian products and our Marketplace apps.

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Helping companies grow with Atlassian

DEISER_LOVE_ATLASSIAN

 

There is usually a way to address the technological needs of customers that can satisfy both sides. In our case, the instrument we use for this is Atlassian, their products, the apps from their marketplace and those we develop ourselves. That is the tool which serves us to prove a collaboration model truly successful for all parties: customers, employees, providers and associates / shareholders. And the result of this model is the complete satisfaction for everybody.

Our more than 20-year history

Back at 1998, DEISER was one more technology company struggling to carry out its activity in the best possible way, but lacking a clear identity, mission or concrete values. The company’s -its associates’- DNA was to do the best possible job within a too wide variety of activities, some of them diluting each other. There were too many things in scope to do them well. The irruption of Agile, the arrival of Jira (and Atlassian) to DEISER, and the need to reinvent ourselves as a company in the middle of the world crisis of 2007-2012 showed us the way.  Keep reading...

DEISER with more than 20 years of experience in IT

Our values and culture

In DEISER not everything is acceptable to profit from. We care about how we make profit, and therefore we encourage a more human way to interact either with customers, providers or colleagues. That’s why our day-by-day work is guided by a single idea: placing people in the center of our decisions.

In DEISER we value people and conections

People + Connections

People and our connections to them are the basis on which we build our business model and our work philosophy. That’s why each person in DEISER strives every day to create and maintain trust relationships with all the people around them, being either customers, applicants, providers or colleagues.

Autonomy and responsability are key for DEISER

Autonomy + Responsability

We encourage people’s trust and autonomy. Accordingly, there is a very strong feeling of individual responsibility. Each person owns their job and we everyday give our best trying to improve, without fear of being wrong, providing creative ideas and solutions which are aligned with our mission and objectives.
Integrity and transparency are a must for DEISER

Integrity + Transparency

Indeed, objectives are important but the way we reach them is even more. Doing the right thing not only makes us feel good, but we truly believe it is the only way. The track for transparency is communication. That is why, in DEISER, we make sure that the information is shared with everybody.

DEISER_Pride

Meet the Teams

The ‘Dream’ #ProductTeam

They're working on building Projectrak as the definitive solution to track projects in Jira, making it visually attractive, eliminating errors, and making it more robust by extending its capacity to more than 2000 or 3000 Jira projects. They are obsessed with offering the best possible customer support and enhancing its UX within a software system with almost no room to execute a proper UX. They enjoy their job, and also they enjoy the overall success of DEISER, the Service Team achievements, and the number of Atlassian licenses sold. Leading this brilliant team is Leo, an Atlassian and Jira lover; they all are making out of Projectrak the definitive solution for project tracking in Jira.

The PR devourers!

Pedro is one of the five founder associates of DEISER and the PRs responsible. He's non-stop! No, PR doesn't have anything to do with Public Relations; the PRs are how we have named the internal Jira tickets concerning the Atlassian licensing requests. Pedro's work is continuous, by email, by phone, by Teams, you name it; with him, there is David, Olga, Sonia, and Marta preparing and dealing with the offers, reviewing and executing them, getting in touch with customers to communicate their licenses are already available at My.Atlassian.com. Their way of work goes like a well-oiled machine.

Campaign after campaign

The marketing team members work hard launching campaign after campaign, making other companies aware of the different ways DEISER can help them reach their potential with Atlassian tools and apps. It all starts with Dani imagining everything in his head, translating that to the team to start executing the work; Miguel and Santi are in charge of the visual execution by giving it “the DEISER touch”; and finally, Huwen, “the SEO man,” spreads the word about it with his exceptional skills through all the possible channels in the Digital Marketing spectrum. These guys are non-stop!

The super ACPs in the #ServiceTeam

They don't stop! It doesn't matter if they are in the office, on our customer's premises or confined at their homes. Our ACPs are expert consultants who enjoy working with the Atlassian products and working closely with our customers; they are continuously helping each other when any doubt arises. Our Team's chat is a hive of queries, discussions, and debates to offer the best possible solution to our customers. In fact, our customers continually rely on our support teams distributed in Madrid, Valencia, and Barcelona offer… if there's any complicated script to be done, or an Atlassian Marketplace app capable of solving a complex scenario, our #ServiceTeam knows about it. We don't know how, but they know that for sure!

Our person for the people

A company like DEISER, with a strong culture to care for the people, needs someone like Gema. She's the one who cares for DEISER's people with the help of Patricia. They make the right questions, pay attention to each of our behaviors, ring us to check how are we doing, recruit the best possible people to join DEISER, and help us to keep improving; she doesn't hesitate to address any trouble, argument, misunderstanding or lack of communication. She does all of these things and many more... that’s why we're sure we will need more “Gemas” within our team.

The most agile finances

Hundreds of invoices per year, hundreds of charges, payroll payments, taxes, loans, insurances, commissions, credits, accounting entries… A quick team always ready to support the financial and accounting operations of DEISER. José Luis is in charge of the payroll, taxes, and covering the financial needs when you must pay a lot of software beforehand… on the other hand, Anabel works at lightning speed: invoicing, registering charges, entering expenditures, making month after month lots of reports on sales and expenditures. No spreadsheet can pose a challenge for her. Accounting has no secrets. They are the most agile side of the DEISER finances.

Meet the People

People are a crucial part of any business. At DEISER, we are a unique mix of creative, passionate, funny people when the situation requires it, hard-working and collaborative people when we have to be by our clients' side. That combination requires many abilities, so we put more emphasis on skills than titles.

Adan-Franco-about-us-DEISER
Adán Franco
Atlassian Consultant

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Alejandro Reyes
Atlassian Consultant

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Álvaro Aranda
Backend Developer

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Ana-Aguilar-about-us-DEISER
Ana Aguilar
ATLASSIAN SUPPORT SPECIALIST

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Ana-Maria-Baena-about-us-DEISER
Ana María Baena
IT TALENT ACQUISITION SPECIALIST

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Anabel-about-us-DEISER
Anabel Suárez
Account & Finance

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Antoni-Perez-v3-about-us-DEISER
Antoni Pérez
Technical Sales Consultant

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Aurelio Pérez
Backend Developer

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Carlos-Aparicio-about-us-DEISER
Carlos Aparicio
Atlassian Consultant

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Carlos-Fernandez-about-us-DEISER
Carlos Fernández
QA
Carlos-Martin-about-us-DEISER
Carlos Martín
Backend Developer

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Carlos Morán
Frontend Developer

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Daniel-Luengo-about-us-DEISER
Daniel Luengo
Head of Marketing

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David-Cuevas-about-us-DEISER
David Cuevas
ATLASSIAN LICENSE SPECIALIST
David-Fernandez-about-us-DEISER
David Fernández
CEO

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David-Vaquero-about-us-DEISER
David González
Frontend Developer

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David López
Sales Consultant

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Elena-Martin-about-us-DEISER
Elena Martín
Atlassian consultant

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Estefania-Vega-about-us-DEISER
Estefanía Vega
Atlassian Support Specialist

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Eusebio-Ajenjo-about-us-DEISER
Eusebio Ajenjo
Atlassian Consultant

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Fede-about-us-DEISER
Federico Baronti
Product Support Specialist

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Flora-about-us-DEISER
Flora Rubio
Sales Consultant

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Fran Muñoz
Atlassian Support Specialist
Francesc-Arbo-about-us-DEISER
Francesc Arbó
Technical Sales Consultant

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Gema-Tapia-about-us-DEISER
Gema Tapia
Head of People

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Guillermo-Montoya-about-us-DEISER
Guillermo Montoya
EXECUTIVE PRESIDENT

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Huwen-Arnone-about-us-DEISER
Huwen Arnone
Content specialist

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Izaskun-Fernandez-about-us-DEISER
Izaskun Fernández
Head of Service

LinkedIn

Jordi-Guardiola-about-us-DEISER.png
Jordi Guardiola
Atlassian Support Specialist
Jose-Jimenez-about-us-DEISER
José Jiménez
Atlassian Consultant

LinkedIn

Jose-Luis-Vicente-about-us-DEISER
José Luis Vicente
Head of Accounting & Finance

LinkedIn

Jose-Manuel-Sanchez-about-us-DEISER
José Manuel Sánchez
Head of Atlassian Support

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Laura-about-us-DEISER
Laura Barreales
UX Designer

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Leo-about-us-DEISER
Leo Díaz
Head of Product

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Luis Lobo
Atlassian Consultant

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Marcos Parrell
Atlassian Consultant

LinkedIn

Marta-Delgado-about-us-DEISER
Marta Delgado
Atlassian License Specialist

LinkedIn

Miguel-about-us-DEISER
Miguel Ortigueira
Senior Web Designer

LinkedIn

Olga-Gandia-about-us-DEISER
Olga Gandía
Head of Licensing

LinkedIn

Pablo-Ruiz-v3-about-us-DEISER
Pablo Ruiz
ATLASSIAN LICENSE SPECIALIST

LinkedIn

Patricia-Lopez-about-us-DEISER
Patricia López
Atlassian Support Specialist

LinkedIn

Pedro-Luengo-about-us-DEISER
Pedro Luengo
Head of Sales

LinkedIn

Pedro-Olmo-about-us-DEISER
Pedro Olmo
Atlassian Consultant

LinkedIn

Roberto-Martinez-about-us-DEISER
Roberto Martínez
Backend Developer
Ruben-Navarro-about-us-DEISER
Rubén Navarro
Atlassian Consultant

LinkedIn

Sandra-Luengo-about-us-DEISER
Sandra Luengo
Frontend Developer

LinkedIn

Santi-Beneitez-V2-about-us-DEISER
Santi Beneitez
Senior Web Designer

LinkedIn

Sergio-Rodriguez-about-us-DEISER
Sergio Rodríguez
Atlassian Consultant

LinkedIn

Silvia-Saeta-about-us-DEISER
Silvia Saeta
Atlassian Consultant

LinkedIn

Sonia-Segura-about-us-DEISER
Sonia Segura
Atlassian License Specialist

LinkedIn

Teo-Molina-about-us-DEISER
Teo Molina
Atlassian Consultant
Virginia-Fernandez-Cueto-about-us-DEISER
Virginia Fernández-Cueto
Head of Business Development

LinkedIn

DEISER Pledge 1%

Pledge 1% is a global initiative that encourages and inspires companies of every size to donate 1% of their time, products, benefits, and/or capital to any non-profit organization. More than 10.000 companies in 100 countries have joined Pledge 1%, DEISER among them.

Would you join DEISER?

We are building a great team with people like you. 

LEARN MORE ABOUT DEISER