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Helping Companies grow with Atlassian

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There is usually a way to address the technological needs of customers that can satisfy both sides. In our case, the instrument we use for this is Atlassian, their products, the apps from their marketplace and those we develop ourselves. That is the tool which serves us to prove a collaboration model truly successful for all parties: customers, employees, providers and associates / shareholders. And the result of this model is the complete satisfaction for everybody.

Our more than 20-year history

Back at 1998, DEISER was one more technology company struggling to carry out its activity in the best possible way, but lacking a clear identity, mission or concrete values. The company’s -its associates’- DNA was to do the best possible job within a too wide variety of activities, some of them diluting each other. There were too many things in scope to do them well. The irruption of Agile, the arrival of Jira (and Atlassian) to DEISER, and the need to reinvent ourselves as a company in the middle of the world crisis of 2007-2012 showed us the way.  Keep reading...

DEISER with more than 20 years of experience in IT
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Our values and culture

In DEISER not everything is acceptable to profit from. We care about how we make profit, and therefore we encourage a more human way to interact either with customers, providers or colleagues. That’s why our day-by-day work is guided by a single idea: placing people in the center of our decisions.

In DEISER we value people and conections

People + Connections

People and our connections to them are the basis on which we build our business model and our work philosophy. That’s why each person in DEISER strives every day to create and maintain trust relationships with all the people around them, being either customers, applicants, providers or colleagues.

Autonomy and responsability are key for DEISER

Autonomy + Responsability

We encourage people’s trust and autonomy. Accordingly, there is a very strong feeling of individual responsibility. Each person owns their job and we everyday give our best trying to improve, without fear of being wrong, providing creative ideas and solutions which are aligned with our mission and objectives.
Integrity and transparency are a must for DEISER

Integrity + Transparency

Indeed, objectives are important but the way we reach them is even more. Doing the right thing not only makes us feel good, but we truly believe it is the only way. The track for transparency is communication. That is why, in DEISER, we make sure that the information is shared with everybody.

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Meet the Teams

The ‘Dream’ #ProductTeam

They are always concerned to make Profields a bit better, to make it more visually attractive, to lower the number of errors, to make it the most robust app with 2000 or 3000 Jira projects. They are obsessed about offering the best customer support, working the UX in a software where there is sometimes almost no UX. They enjoy their job, but they equally enjoy the success of DEISER, the achievements of the Service Team and the licenses being sold. And leading this team, Leo, in love with Atlassian and Jira for more than 10 years and now too –as well as all the #ProductTeam- with Profields. They will very soon make it the essential complement to do project tracking with Jira.

The PR devourers!

Pedro is not only one of the founder associates of DEISER, he is also the PR responsible, as we call in DEISER to the internal Jira tickets for Atlassian licensing, requested by customers. He does not stop, his work is continuous, by email, by phone, by Teams… And together with him, Marta prepares all the offers, reviewing, executing and contacting the customers to announce them that licences are already available at My.Atlassian.com. Everything working as a well-oiled machine.

Campaign after campaign

The members of the marketing team keep working hard and they launch one campaign after the other so that companies can know us better. Dani imagines everything into his head and he tells it to the team to start working; Miguel and Santi are in charge of the visual execution and giving it “the DEISER touch”; and finally Huwen, “the SEO man”, spreads the word with his special skills in networks (social, of course). ¡No stopping!

The super ACPs in the #ServiceTeam

Non-stop. No matter they are in the office, in our customer’s premises or confined at their homes. Our ACPs are expert consultants who enjoy with the Atlassian tools and work closely with our customers, and are continuously helping the one another when any doubt arises. Our Teams is a hive of queries, discussions and debates aimed at offering the best possible solution for their customers. Even more, they always count on the ‘bundle of hours’ support team from Madrid, Valencia and Barcelona… If there is any complicated script or marketplace app solving a complex scenario, our #ServiceTeam knows it. We don’t know how, but they know it, for sure!

Our person for the people

A company like DEISER, with the strong will to care for the people, we needed somebody such as Gemma. She is the person who cares for people. She asks us, pays attention to us, rings us to check how we are, looks for the best possible people for DEISER to keep improving, does not hesitate to address any trouble, argument, misunderstanding or lack of communication. She does all these things and many more. And that’s why we are sure we will be needing more “Gemas” in our team of people.

The most agile finances

Hundreds of invoices per year, hundreds of charges, payroll payments, taxes, loans, insurances, commissions, credits, accounting entries… a quick team always ready to support the financial and accounting operations of DEISER. José Luis is in charge of the payroll, taxes, the financial needs when you must pay a lot of software beforehand… Anabel works at lightning speed: invoicing, registering charges, entering expenditures, making month after month lots of reports on sales and expenditures. No spreadsheet can pose a challenge for her. Accounting has no secrets. They are the most agile side of DEISER finances.

Meet the People

People are a crucial part of any business. At DEISER, we are a unique mix of creative, passionate, funny people when the situation requires it, hard-working and collaborative people when we have to be by our clients' side. That combination requires many abilities, so we put more emphasis on skills than titles.

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Adrián Plaza
Atlassian Consultant

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Aitor Bermejo
Atlassian Consultant

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Álvaro Aranda
Backend Developer

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Anabel Suárez
Account & Finance

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Antoni Pérez
Atlassian Consultant

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Aurelio Pérez
Backend Developer

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Carlos Aparicio
Atlassian Consultant

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Carlos Fernández
QA
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Carlos Martín
Backend Developer

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Carlos Morán
Frontend Developer

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Daniel Luengo
Head of Marketing

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David González
Frontend Developer

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Diana Aceves
Frontend Developer

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Federico Baronti
Product Support Specialist

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Flora Rubio
Head of Marketplace Sales

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Fran Muñoz
Atlassian Support Specialist
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Gema Tapia
Head of People

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Guillermo Montoya
CEO

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Huwen Arnone
MARKETING SPECIALIST

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Jordi Guardiola
Atlassian Support Specialist
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Jørgen Vasshaug
Atlassian Consultant

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José Jiménez
Atlassian Consultant

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José Luis Vicente
Head of Accounting & Finance

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José Manuel Sánchez
Atlassian Support Specialist

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Laura Barreales
UX Designer

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Leo Díaz
Head of Product

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Luis Lobo
Head of Service

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Manuel Bastardo
Atlassian Consultant

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Marçal Martorell
Atlassian Consultant

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Marcos Parrell
Atlassian Support Specialist

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Marta Delgado
Atlassian License Specialist

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Miguel Ortigueira
Senior Web Designer

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Pedro Luengo
Head of Licensing

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Roberto Martínez
Backend Developer
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Rubén Navarro
Atlassian Consultant

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Santi Beneitez
Senior Web Designer

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Silvia Saeta
Atlassian Consultant

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Teo Molina
Atlassian Consultant
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Víctor Aparicio
Atlassian Consultant

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DEISER Pledge 1%

Pledge 1% is a global initiative that encourages and inspires companies of every size to donate 1% of their time, products, benefits, and/or capital to any non-profit organization. More than 10.000 companies in 100 countries have joined Pledge 1%, DEISER among them.

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