DEISER | About us | More than 20 years Making IT Different

Our more than 20-year history

Back at 1998, DEISER was one more technology company struggling to carry out its activity in the best possible way, but lacking a clear identity, mission or concrete values. The company’s -its associates’- DNA was to do the best possible job within a too wide variety of activities, some of them diluting each other. There were too many things in scope to do them well. The irruption of Agile, the arrival of Jira (and Atlassian) to DEISER, and the need to reinvent ourselves as a company in the middle of the world crisis of 2007-2012 showed us the way. Keep reading...

The ‘Dream’ #ProductTeam

They are always concerned to make Profields a bit better, to make it more visually attractive, to lower the number of errors, to make it the most robust app with 2000 or 3000 Jira projects. They are obsessed about offering the best customer support, working the UX in a software where there is sometimes almost no UX. They enjoy their job, but they equally enjoy the success of DEISER, the achievements of the Service Team and the licenses being sold. And leading this team, Leo, in love with Atlassian and Jira for more than 10 years and now too –as well as all the #ProductTeam- with Profields. They will very soon make it the essential complement to do project tracking with Jira.

The PR devourers!

Pedro is not only one of the founder associates of DEISER, he is also the PR responsible, as we call in DEISER to the internal Jira tickets for Atlassian licensing, requested by customers. He does not stop, his work is continuous, by email, by phone, by Teams… And together with him, Marta prepares all the offers, reviewing, executing and contacting the customers to announce them that licences are already available at My.Atlassian.com. Everything working as a well-oiled machine.

The super ACPs in the #ServiceTeam

Non-stop. No matter they are in the office, in our customer’s premises or confined at their homes. Our ACPs are expert consultants who enjoy with the Atlassian tools and work closely with our customers, and are continuously helping the one another when any doubt arises. Our Teams is a hive of queries, discussions and debates aimed at offering the best possible solution for their customers. Even more, they always count on the ‘bundle of hours’ support team from Madrid, Valencia and Barcelona… If there is any complicated script or marketplace app solving a complex scenario, our #ServiceTeam knows it. We don’t know how, but they know it, for sure!

Our person for the people

A company like DEISER, with the strong will to care for the people, we needed somebody such as Gemma. She is the person who cares for people. She asks us, pays attention to us, rings us to check how we are, looks for the best possible people for DEISER to keep improving, does not hesitate to address any trouble, argument, misunderstanding or lack of communication. She does all these things and many more. And that’s why we are sure we will be needing more “Gemas” in our team of people.

The most agile finances

Hundreds of invoices per year, hundreds of charges, payroll payments, taxes, loans, insurances, commissions, credits, accounting entries… a quick team always ready to support the financial and accounting operations of DEISER. José Luis is in charge of the payroll, taxes, the financial needs when you must pay a lot of software beforehand… Anabel works at lightning speed: invoicing, registering charges, entering expenditures, making month after month lots of reports on sales and expenditures. No spreadsheet can pose a challenge for her. Accounting has no secrets. They are the most agile side of DEISER finances.