We produce results by bringing together objectives, people, processes, and tools.
We simplify project management, enhance team collaboration, and increase productivity.
We keep your Atlassian tools available and easy to use with reliable technical support.
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Take control of your projects in Jira.
Export Jira issues safely without
losing data.
Project budget management and cost tracking for Jira.
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"Por las nubes de Atlassian": All the things surrounding Atlassian Cloud in Spanish.
Enrich your knowledge about Atlassian products and our Marketplace apps.
We produce results by bringing together objectives, people, processes, and tools.
We simplify project management, enhance team collaboration, and increase productivity.
We keep your Atlassian tools available and easy to use with reliable technical support.
Flexible licensing options to access the features you need in your Atlassian tools.
Take control of your projects in Jira.
Export Jira issues safely without
losing data.
Project budget management and cost tracking for Jira.
We help companies grow with Atlassian in a sustainable way.
More than 20 years finding the best software solutions for all teams.
We are building a great team of professionals. Do you want to join us?
Learn, network, and engage with industry leaders and Atlassian ecosystem components.
"Por las nubes de Atlassian": All the things surrounding Atlassian Cloud in Spanish.
Enrich your knowledge about Atlassian products and our Marketplace apps.
This use case will explain how Meliá, one of the most prominent Spanish hotel companies worldwide, enhanced its Project Portfolio Management by using Projectrak for Jira.
"Projectrak is the key to finding solutions. Without Projectrak, I'm left without a path forward. PPM and Projectrak are synonymous; it embodies standardization."
Carles Meca Gutiérrez | Global IT PMO & Agile Methods
Meliá Hotels International
Since 2016, Meliá, with its 2000-seat infrastructure, has strategically implemented Jira as its core system for task management, service logging, and project tracking. The adoption of Jira has significantly optimized operations for middle management by facilitating smoother workflows and enhancing productivity. Jira's capability to deliver comprehensive reports has provided the management committee with crucial insights for strategic decision-making.
Moreover, integrating Projectrak for Jira within Meliá's Project Portfolio Management (PPM) framework has allowed them to avoid costs associated with custom developments and streamlined Jira's configuration process. By consolidating all management levels into a unified system, Projectrak has simplified the organizational structure, improving efficiency and management oversight across the board.
Meliá Hotels International is a Spanish multinational hotel company founded in 1956 by Gabriel Escarrer Juliá. With more than 10.000 employees and a presence in more than 40 countries, it is one of the largest hotel companies in the world, particularly well-known within the resort sector. The company operates hotels under various brands, catering to different market segments, from luxury to economy. These brands include Gran Meliá, Meliá, ME by Meliá, Paradisus, Innside by Meliá, TRYP by Wyndham, Sol by Meliá, and Circle by Meliá, among others.
Meliá Hotels International has a global footprint, with a significant presence in city and resort locations across Europe, the Americas, Africa, and Asia. The company's business model encompasses managing owned, leased, and franchised hotels. It is known for its emphasis on sustainable tourism practices and has received numerous awards for its commitment to environmental and social sustainability within the hospitality industry.
The company's mission often emphasizes providing exceptional guest experiences, focusing on innovation, customer service, and high-quality accommodations. Through its various brands, Meliá Hotels International caters to a wide range of travelers, including families, couples, business travelers, and luxury seekers.
Once Jira was implemented as day-to-day tool management for teams (task management), using the Jira Service Management and Jira Software configurations for service and project tracking, respectively, the challenge was to create an additional configuration in Jira to unify the management of the project portfolio to serve the company's strategic control, allowing them to abandon Excel files and BI systems. That's when they found Projectrak.
In addition to serving as a tool to unify the project portfolio, Meliá also needed:
In Meliá's quest to find a solution allowing them to use Jira projects at a higher level in their portfolio, they came across the Atlassian Marketplace, and more specifically, Projectrak for Jira. Once installed, they created different fields to track their projects. Some of the fields created are:
And this is what a gadget that shows a specific group of projects in the portfolio looks like:
100% of the teams work in the same way, and all projects work the same way.
Although there are different project typologies, this configuration allows the Project Management Office (PMO) to ensure that all projects are executed according to the PMO's premises.
Meliá was already using Jira to standardize processes, centralize and streamline demand, and generate productivity indicators to apply various work methods based on project needs. With the introduction of Projectrak, they have achieved the pinnacle of reporting by centralizing strategic and operational information within project fields throughout execution. This action has empowered them to map out the future state of their project portfolio with utmost accuracy.
On another level, each manager and stakeholder has a dashboard where they can overview the tracking of projects using BigGantt and the project information with Projectrak.
Finally, they have implemented Rich Filters to control the work, using parameters defined in the project.
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