Customer sentiment and emotion analysis

The product is plug and play. As soon as you install all customer comments will be analyzed.

On top of that, you can analyze the last tickets on bulk for trying very fast Gomood potential.

Absolutely! If you're a Jira administrator, you can install Gomood today and explore all its features without any restrictions. If you're not an administrator, you can request Gomood to be installed on your Jira instance, and you'll have full access to all features for a trial period of 30 days.

Gomood analyzes every ticket upon creation (including summary and description) and every new comment. There are no limits on the number of agents or customers using Gomood. However, there are limits on the reporting page. Rest assured, Gomood provides accurate data tailored to each chart.

Only users with Browse project permissions. And it is only available in Jira Service Management projects.

Certainly! With Gomood, actions can be automated seamlessly. By utilizing Jira custom fields to store data, Gomood integrates smoothly with Automation for Jira. This integration allows you to automate alerts and workflows based on specific triggers or conditions identified by Gomood.